Lattes And Sugar And Foam, Oh My
(During an average shift at my café:)
Me: “Large latte!”
Customer: “No! I ordered a cappuccino with no foam!”
Me: “Oh, sorry. Same thing. Latte is cappuccino with no foam”
Customer: “You’re all useless!”
(A little later:)
Me: “Two lattes and a mocha.”
Customer #2: “Oh, my God I ordered a mocha and two lattes!”
Me: “…”
(A little later:)
Customer #3: *demands to see which skim milk we use to ensure it’s skim enough* “Okay, that will do. And I’ll have some whip cream on top, too.”
Me: “…”
(A little later:)
Me: “Would you like any sugar in your take away coffee?”
Customer #4: “No, sugar is POISON. I’ll have nine sweeteners.”
Me: “Sorry, was that nine?”
(It was. A little later:)
Customer #5: “I’ll have a caramel iced coffee without the caramel.”
Me: “So just a regular iced coffee?” *caramel ice coffee is a dollar more*
Customer: “CARAMEL ice coffee, just no caramel. Are you awake? Jeez.”
Me: “No worries.”
(I could write a novel.)
Question of the Week
Have you ever served a bad customer who got what they deserved?
