Latte In The Translation
Customer: “I want a vanilla iced latte.”
Cashier: “Okay, anything else?”
Customer: “No.”
(I make the drink for the customer and give it to her.)
Me: “Here you are, ma’am.”
Customer: “What is this? It isn’t a vanilla iced latte!”
Me: “Yes, it is, ma’am.”
Customer: “What? No! I said I wanted a vanilla iced LA…TEA!”
Me: “I’m not sure what you mean… We do have iced tea.”
Customer: “I wanted a LA-TEA!”
Customer’s Husband: “She wants an iced coffee.”
Customer: “Yes! Why are you people so stupid?! I always say the wrong thing. You should know by now what I want!”
This story is part of our Tongue-Tied Customers roundup!
Question of the Week
Have you ever served a bad customer who got what they deserved?