Largely Never Satisfied
(I am working as a cashier on front counter. The customer has ordered a large Reuben combo and another Reuben sandwich on the side. I hand her her food, which she takes only to return a couple seconds later.)
Customer: “Where’s my drink and fries for the other Reuben?”
Me: “You just ordered the sandwich, ma’am. There’s no drink or fries for that.”
Customer: “No, I want it EXACTLY like the other one.”
(After calling my manager over, I ring her up for another large combo meal and have it made free for the lady.)
Customer: “Why is this large? I didn’t say that I wanted it large?”
Me: *all I can do is just stare at the customer in disbelief*
(Finally, my manager took over and told me to go run orders.)
Question of the Week
Have you ever served a bad customer who got what they deserved?
