Laptop Flop

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Me: “Hi! How can I help you today?”

Customer: “I would like to purchase a laptop but want to customize it a little bit.”

Me: “Okay, great I can help you with that!” (I pulled up her account, pull up the laptop that she wants to customize.)

Customer: “Okay, I want 3gb of memory, 160gb hard-drive, oh and also, can you please move the ‘delete’ key next to the space bar? I hate having to go to the top of the keyboard to press that.”

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