Laptop Flop, Part 42
Caller: “Hey, I’ve turned on my computer, but all I see is a ‘VGA not connected’ message on my computer. The mouse and keyboard have no lights.”
Me: “Okay, it sounds like there is either a connection issue or a video issue. Can I get you to turn off your computer?”
Caller: “Okay, I pushed the button on my monitor and it’s off.”
Me: “That was your monitor and does not control your computer. If you have a desktop, it will be under your desk or if you have a laptop and docking station there is a button on the dock.”
Caller: “Well, I left my laptop at home, does that matter?”
Me: “Okay… do you have a desktop in your office?”
Caller: “Yes.”
Me: “Okay, then push and hold the button on the front of it for ten seconds, it should reset and turn on.”
Caller: “I usually have my laptop in my office… umm… I don’t see a desktop.”
Me: “So… you don’t have a desktop and only have a laptop… that’s currently at home?”
Caller: “Yes… Sooo… does that mean I cannot get on my computer?”
Me: *Smashed head on keyboard.* “Yes… you need your laptop in order to use your laptop.”
Caller: “OKAY, BYE!”
Just… wow.
Related:
Laptop Flop, Part 41
Laptop Flop, Part 40
Laptop Flop, Part 39
Laptop Flop, Part 38
Laptop Flop, Part 37
