Lacking An Ounce Of Common Sense
(I’m taking an order from a table that I’m serving.)
Customer: “I’ll have the beef dinner.”
Me: “All right, would you like the 7-ounce or the 10.5-ounce dinner?”
Customer: “What’s the difference?”
Me: “The 10.5-ounce is larger than the 7-ounce.”
Customer: “But, by how much?”
Me: “Um… 3.5 ounces.”
Customer: “But, how much bigger is it?”
Me: *trying to figure out how else to explain it* “It’s about a half larger.”
Customer: “But, is it, like, a really big portion?”
Me: *at this point I have no idea how else to explain it* “Yes, the 10.5-ounce is a sizeable meal.”
(She ended up eventually getting the 7-ounce.)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
