Lack Of Support Is A Hot Topic
(It’s about 32C (89F) outside, so pretty hot. A lady comes into the shop wearing an enormous, thick fleece sweater and comes up to a colleague and me at the desk.)
Customer: “Warm today!”
Me: “Certainly is! Can we help you?”
Customer: “I need an outfit for a wedding. But now that I’m here, I think I’m too hot to try on clothes. Here, feel how hot I am!”
(Before I can stop her, she grabs my hand from the desk and wipes it across her very, very sweaty forehead. I’m speechless.)
Customer: “See?!”
Me: *trying to discreetly wipe my hand on my leg* “Yes, you’re clearly very hot indeed. Maybe you could find some clothes and try them at home? You can return them, that’s no problem.”
Customer: “Oh, I may as well now that I’m here. I could also do with being measured for a new bra. Have you got any fitters in today?”
(My colleague, who is the store’s lingerie specialist, suddenly goes wide-eyed and jumps in immediately.)
Colleague: “I… No. No, we do not! Not today.”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.