Lack Of Register Staff Does Not Register

, , , , , | Right | August 14, 2020

A grumpy old lady realizes she has a leaking cooking spray.

Customer: “I need a new one of these! You see? It’s leaking. You get me a new one!”

Me: “I can’t get it myself, but I will call someone to help you, ma’am. Give me about two minutes to get this machine sorted out.”

I fix the alcohol sale I am working on and run up to my podium to call a supervisor. It hasn’t even been forty-five seconds and she is shoving the can in my face as six machines simultaneously alert for age-verifications.

Customer: “WHERE IS MY REPLACEMENT?! YOU ARE F****** USELESS! WHAT IS YOUR NAME?! I CAN’T BELIEVE YOUR SERVICE!”

Me: “My name is on my badge. See? When you contact corporate, can you ask them how one person is expected to run eleven machines alone? Oh, and tell them our manager says we have too many cashiers. Thanks!”

I dashed off to continue doing my job and yelled her register number at my supervisor as they came over. In total, her transaction was only delayed about two minutes, and she grumped her way out of the store, only to lose her receipt in the parking lot. By then, I couldn’t print her a new one because the machine was in use again.

I have yet to hear back from my bosses about the fact that six cashiers is “too many” for a store with forty-three total registers.

Related:
Lack Of Register Does Not Register, Part 13
Lack Of Register Does Not Register, Part 12
Lack Of Register Does Not Register, Part 11
Lack Of Register Does Not Register, Part 10
Lack Of Register Does Not Register, Part 9

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