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Lack Of Register Does Not Register, Part 17

, , , , | Right | July 28, 2021

I am twenty years old and working my first job in retail. A customer comes up to me with his purchases. It’s a Saturday afternoon and the store is busy.

Customer: “You should really have more registers open. More than half the people are putting their purchases down and walking out. If I didn’t have [Store Coupon], I would have left!”

This is in no way true. We have had all the registers open; it’s been a sort of all-hands-on-deck situation. As for customers walking out without their purchases, I have seen nothing of the sort. It’s been a pretty normal day at the store. Most customers seem happy on their way out and they’ve been nice and understanding for the most part.

Me: “Well—”

Customer: “You should really talk to a manager about this. Every time I come here, there’s some sort of problem. This store is terribly mismanaged.”

Me: “I apologize for the wait, but—”

I was about to say we were doing everything we could when the customer stormed out. I was left bewildered. What did he expect us to do? I can’t just materialize cashiers and registers. I’m just glad that I got to take my lunch break immediately after.

Related:
Lack Of Register Does Not Register, Part 16
Lack Of Register Does Not Register, Part 15
Lack Of Register Does Not Register, Part 14
Lack Of Register Does Not Register, Part 13
Lack Of Register Does Not Register, Part 12

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