Labelled As A Liar

(I work in a popular smoothie shop. We normally don’t have a lot of problems with customers who have food allergies, but today a woman and her son come in who seem to be difficult to please.)

Me: “Hi, welcome to [Smoothie Shop]. How are you doing today?”

Customer: “Fine.”

Me: “What can I get for you today?”

(In an all of a sudden rude tone:)

Customer: “MY KID IS PB FREE!” *yes, she says ‘PB’ instead of peanut butter*

Me: “No problem. I will be happy to clean all our appliances and use our peanut butter free blender.”

Customer: “Ok, fine. I’ll have [Popular Drink].”

Me: “Perfect. Your total is $4.99.”

(She hands me cash and I proceed to make her drink. I grab a blender from the back that is never exposed to any of our other products. As I’m making her drink she yells.)

Customer: “THAT’S NOT PB FREE!”

(I try to assure her it is.)

Me: “Yes, ma’am, it is. Although it isn’t labelled it is a peanut butter free blender.”

Customer: “ARE YOU TRYING TO KILL MY SON?! THAT’S OBVIOUSLY NOT PB FREE!”

(She causes a horrible commotion, and continues to yell at me, telling me that I’m incompetent. So I run to the back, get our label maker that we make name tags with, and label the same exact blender PB Free. I come back, show her the blender, and proceed to make her drink.)

Customer: “Finally! You understand my son’s needs.”

(I give her the drink and tell her to have a nice day.)

Son: “Mom, but I’m not even allergic to—”

Customer: “SHUT UP!”