Knows Zip About The Code

| Right | September 14, 2014

Me: “Thank you, Ma’am. Now I need your address so we can mail your order out to you.”

Caller: “I live at [Street, City, State, USA].”

Me: “OK, ma’am, I have all that. May I have your ZIP code, please?”

Caller: “My what?”

Me: “Your ZIP code. It’s part of your address. After your address.”

Caller: “After my address? No, I don’t have one.”

Me: “Everyone has a ZIP code. It’s the number that follows your address. If you live in the USA, you have a ZIP code. All addresses have one.”

Caller: “And I’m telling you I never heard of such a thing, I’ve lived in this house for 15 years and there’s no ZIP code here.”

Me: “You live in [City], right?”

Caller “Yes. In [City] in [State].”

Me: “Then your ZIP code is a five digit number and would probably begin with [number].”

Caller: “You’re out of your mind! I am looking out my window RIGHT NOW at my house number, on the front porch and there is NO ZIP CODE!”

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