Their Knowledge Of Steak Is In Need Of Beefing Up

(I work at a fairly nice restaurant on the till/ordering counter. Customers have to open a tab and order at the counter. After that they can pay, order drinks and desserts, etc. from their tables.)

Customer: *orders a rib eye steak*

Me: “And how would you like that done sir?”

Customer: *said loudly with explosive breath* “BEEF.”

Me: *thinking he misunderstood what I had asked* “Sorry, I meant how would you like that cooked?”

Customer: *same inflection* “BEEF!”

Me: “Uh… yes, sir, all our steaks are beef. How do you like your steak? Rare, medium, well done?”

Customer: “BEEF!”

(This goes on for a couple of minutes, with me trying to find a way to ask the customer how he wants his steak done that he would comprehend. Our manager has a policy that every customer has to confirm what they want before we cook it and he takes pains to check we are doing it right. The manager comes out to see why no order has been put through on my till for a little while and he sees I’m having an issue. He grumpily sends me to the kitchen while he tries to deal with the customer. Five more minutes pass.)

Manager: “Yeah… he wanted a beef steak. Go have a break.”