Their Knowledge Has Skilled Them In The Right Attitude
(I am currently transitioning out of my training class at the call center where I work, along with a handful of other people. This afternoon, my team lead is going over some information with us. Afterwards, we get this gem:)
Team Leader: “So, now that we’ve talked about it, what do you think is most important: knowledge, skill, or attitude?”
Us: “All of them.”
Team Leader: “Wrong! It’s all of them!”
Us: “…”
Team Leader: “I trained you too well.”