Their Knowledge Has Skilled Them In The Right Attitude
(I am currently transitioning out of my training class at the call center where I work, along with a handful of other people. This afternoon, my team lead is going over some information with us. Afterwards, we get this gem:)
Team Leader: “So, now that we’ve talked about it, what do you think is most important: knowledge, skill, or attitude?”
Us: “All of them.”
Team Leader: “Wrong! It’s all of them!”
Us: “…”
Team Leader: “I trained you too well.”
Today's Popular Stories
You Miss Some Customers, But Your Aim Can Improve 6,600 ViewsVotes
Customer: “Excuse me. Is that coworker of yours here? Uh… Um, oh, [Female Coworker]?”
Customers Aren’t Even Faintly Concerned 5,700 ViewsVotesI work as a cashier at a drugstore. When I was hired, I told them I start to pass ...
You Can’t Skirt Around Some People’s Ignorance 5,200 ViewsVotesFemale Customer: “Why are you wearing a skirt?” Me: “This is a Pancha; it is the traditional men's clothing of ...
