Knowing Is Half The Battle, Part 2
Me: “Hello! How are you today?”
Customer: “I don’t know…”
Me: “Well, is there anything I can help you find?”
Customer: “Yeah.”
(There’s a long pause.)
Me: “…Is there a specific style you’re looking for?”
Customer: “I don’t know…”
Me: “Maybe a color?”
Customer: “I don’t know…”
Me: “What size?”
Customer: “I don’t know…”
Me: “Um, I can’t help you unless you give me something to go on.”
Customer: *dejectedly* “Okay.” *leaves*
Boss: “What just happened?”
Me: “I don’t know…”
Question of the Week
Have you ever served a bad customer who got what they deserved?
