We Know Where You Can Stick That Bucket
(I work as a travel agent and on Saturdays I work alone. I have just come back from the restroom and reopened the store when the phone rings.)
Me: “[Travel Agency]. [My Name] speaking. How can I help you?”
Customer: “Finally! I was wondering if you guys were open at all! I have called ten times already!”
(I can see on my screen he has only called twice before.)
Me: “Sorry, sir. I am alone and had to step out to the restroom for five minutes.”
Customer: “Don’t you have a bucket you guys can use to be close to the phone? Rather inconvenient for the customer to be kept waiting.”
Me: “Unfortunately, not all of us are barbarians that relieve themselves in buckets. Now, how can I help you?”
Customer: *hangs up*
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.