Knee Jerk Humor

, , , | Right | May 15, 2018

Me: “Welcome to [Company]. My name is [My Name]. How can I help you?

Caller: “I need some assistance with my Internet connection; it’s not working.”

Me: “I can assist you with that. Let me grab some details about your account and take a look.”

(I proceed to gather account information and notice that the caller is in her late 80s. After testing the connection, I notice that our systems are showing that nothing is connected to the data socket in the premises.)

Me: “Okay, I think I may have identified the issue. Do you know where the data socket is in your home?”

Caller: “Yes, it’s under my dining table.”

Me: “No problem. I just need you to check the cable connection, as it may have come loose or have been knocked out of the socket.”

Caller: “Give me a minute, love; I’ve got to get under the table.”

(I hear the caller put the phone down and there are a few grunts as she climbs under the table. She picks up the phone again.)

Caller: “You know, I’ve only known you for five minutes, and I’m already down on my knees.”

(I start giggling, but do not attempt to mute my microphone.)

Caller: “I don’t just do this for any man, you know.”

Me: *uncontrollable laughter*

(The caller finds that her cable was unplugged from the socket accidentally. After reconnecting it, her service begins working normally.)

Caller: “Thanks so much for that, and I’m sorry for being inappropriate.”

Me: “Don’t apologize; you have made my day. I am glad your service is working.”

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