Kiwidiot
(My accent is fairly odd, and I often have people ask me whether I’m from another state or country. Generally I tell them that I am not and they leave it at that. This customer is not so easily convinced.)
Customer: “How long have you lived in the country?”
Me: “I’m sorry?”
Customer: “I detect a New Zealand accent. How long have you lived here?”
Me: “I’m not from New Zealand. I was born here. Actually, I’ve never even been out of the country.”
Customer: “Oh, so your parents are New Zealand, then?”
Me: “Well, no, they’re Australian, too.”
Customer: “That’s odd. I guess you must have spent a lot of time around New Zealanders, then. It’s amazing how much of an accent you’ve picked up.”
Me: “No, I don’t really know anyone from New Zealand, sorry.”
Customer: *looking angry* “Well, where did you get that accent, then?”
Me: “This… this is just the way I speak.”
Customer: “That’s ridiculous! I spent ten years in New Zealand as a girl; I know a New Zealand accent when I hear one! You shouldn’t lie to people!”
(She stormed out and I have yet to encounter her again. Three hours later, a new employee asked me if I was English.)
Question of the Week
Have you ever served a bad customer who got what they deserved?