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King Of The Retail Jungle

, , , , , | Right | January 18, 2022

I work in a call center for a pretty big grocery chain. While my department is online shopping, we occasionally get a call from an in-store-related issue. A lady calls in.

Caller: *In an uproar* “I was in one of your stores and you are selling endangered animals!”

Me: *Confused* “Can I get the name of the product?”

She goes on and on about endangered wildlife and how could we do this to the environment and she’ll never shop with us again because of this. As a huge believer in wildlife conservation, I’m getting more and more confused. The most I can think of is a kind of seafood.

Finally, I get the name of the product in question.

Caller: “Pork lion!”

I even have her spell it out since she said she is still in the store, and she is “staring right at the sign.”

Caller: “L-O-I-N, lion!”

As soon as I told her that the product in question was not “lion” but “loin,” she quickly hung up.

Question of the Week

Tell us about a customer that lied or scammed to get what they wanted.

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