That Kind Of Thinking Is Out Of Line

, , , | Right | June 8, 2017

(I am manning a self-checkout area with eight registers, three of which are down with mechanical problems. A line is forming six or seven people deep waiting to get into self-checkout. Meanwhile, several regular registers nearby are open, some of which have one or two customers, and some which are completely empty.)

Me: *announcing to the line* “Folks, self-checkout is a little backed up right now, but there are several other registers open that may be able to check you out faster.”

Customer: *fifth in line* “But they have lines!”

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