Kilometers From Correctness
My husband and I go to a chicken fast food place famous for its Louisiana-style chicken. We go through the drive-thru and order a [Chicken Meal #1] with a side of [Side #1]. We are the only customers in the drive-thru and there is nobody inside.
Worker: “That’ll be [price]. Here’s your order, sir.”
Husband: “Thanks, ma’am.”
My husband pulls away as I start going through the order. I open the chicken container and see that it is [Chicken Meal #2].
Me: “Honey, this is [Chicken Meal #2], not [Chicken Meal #1].”
Husband: “No problem. I’ll just park here and bring it back in.”
He goes back inside the restaurant and lets a worker know. She apologizes and hands my husband a container with [Chicken Meal #1]. He comes out and gets back in the car with the correct chicken.
Husband: “Well, that was interesting. I tried to give her back the wrong chicken and she told me to keep it.”
Me: “It’s about to get more interesting. They gave us [Side #2] instead of [Side #1].”
Husband: “Are you kidding me? I’ll go back in again.”
He goes in a second time to get the correct side.
Husband: “She gave me [Side #1] and told me to keep [Side #2].”
While en route home, I realized that there was no [Bread Side], which should automatically come with the meal we ordered. Back we went. The workers were very apologetic. My husband and I found it overly amusing that an order could be messed up so badly. In the end, we ended up getting a whole bunch of chicken and a side for free.
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.