Kill Till Bill

(I work at a small bookstore. Our manager rewards us for every week the till is perfect. We’d been having issues with the till at the end of the day: we’d be short anywhere from .50-10.00 USD. The manager tells me to keep an eye on the other girls.)

Coworker: “Ma’am, your total is $5.35.”

(The customer gives Coworker $6.00.)

Coworker: “Your change.”

(She hands the customer a dollar bill. The customer looks confused and leaves.)

Me: “The correct change was $0.65.”

Coworker: “Yeah, but the change is so heavy and I don’t want to make the customers carry it around. Plus, I don’t like to count the change.”

Me: “Wait… What?”

Coworker: “It makes customers happy to have bills, not coins. And it’s a lot of work to count change.”

Me: “…”

(Needless to say, she got a lecture and didn’t work the till for the rest of her tenure there.)