Kids Like Scratch And Sniff Anyway

Me: “I’m sorry, we only have that book in paperback. Would you like me to order the hardback?”

Customer: “Yes, I’m replacing a damaged book and the school library insisted that it be hardback.”

(While I begin to collect her information, the customer starts muttering sulkily.)

Customer: “We shouldn’t have to replace it. Our dog urinated on it. The pages are a little stained, but they dried. It’s not like it smells or anything. You can still read it. Those librarians are so picky!”