Kicking Up A Desert Storm
(A customer comes in. He is a short, stocky man, and very loud, but for the most part personable… until checkout comes up.)
Customer: “So, do you guys have a military discount?”
Me: “Sorry, sir, we do not have one.”
Customer: “Well, there should be one! I fought in Desert Storm. I deserve a discount for this!”
Me: “I really am sorry. The only discount we have is…”
(I explain the terms of our discount. The guy rifles through his wallet, and it turns out he has a discount card for our store.)
Me: “All right, that is 10% off!”
(He pays, complaining the whole time, but after I help him bag up his purchase…)
Customer: “So, if you’re not doing anything after work, I have a party I am going to…”
Question of the Week
Have you ever served a bad customer who got what they deserved?