Keeps Putting Her Finger On The Problem
(A woman comes into my bakery and wanders around. I ask her if she would like any help, but she politely refuses. I turn to take something out of the oven when I hear rustling. I turn my head briefly and catch her opening a seal pack of assorted muffins. She sticks her fingers in each one before putting them back and moving onto another.)
Me: “Excuse me. Could you please not do that? I do have to sell those.”
Customer: “How else will I know if I like them?”
Me: “You could ask for a sample.”
(She rolls her eyes as though it is a ridiculous suggestion and continues with her “tasting.” I run around the counter and grab them, along with those she put back.)
Me: “That will be [amount], please.”
Customer: “But, I don’t want them. I don’t like them.”
Me: “That doesn’t matter. How am I meant to sell these after your fingers and spit have been all over them?”
Customer: *offended* “Are you saying I look like I have a disease?!”
Me: “Would you buy a muffin knowing someone else has picked at it?”
Customer: “Well, no. That’s disgusting!”
Me: “Well there you are. [Amount], please.”
(She huffed and stormed out without paying.)
Question of the Week
Have you ever served a bad customer who got what they deserved?