Keeping Pace With The Comments
(I work in a store that has a tech counter. One day, while I’m working the register, I slip into the office to change my walkie-talkie, as mine has died. I overhear this gem between one of my managers and a tech while in there.)
Manager: *checking old records in the computer* “We can’t do anything for him. He hasn’t made a purchase here since 2013. That’s why he doesn’t have any coupons.”
Tech: “Well, can we give him a manager coupon? The guy’s about to blow his pacemaker.”
(The manager laughs so hard she almost chokes on the soda she’s sipping.)
Tech: “Seriously. I don’t want to stand too close to him; I think his blood pressure’s getting so high the mic in the walkie might just be enough to set it off.”
(I had to get back on register. I have no idea if the tech convinced her to swing a coupon.)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.