Karma Is In The Cards
(We just had problems with the electricity that is now fixed. Because of the earlier problems, some people are still feeling resentful.)
Guest: *snottily* “So, this so-called perfect hotel always have problems here?”
Me: “No, this is the first time in my working in ten years that we’ve had problems with the lights.”
(He frowns, displeased.)
Guest: “Well, will my key card still work?”
Me: “It should; the key card readers run on battery.”
Guest: *angry now* “Well, I just tried them; why the f*** don’t it work, then?!”
(He flings a key card at me. I pick it up.)
Me: “First of all, there’s a different hotel name on the cards. That’s why it doesn’t work here, SIR.”
(He turned a bright maroon and quickly left.)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.