Karma Can Make Change

, , , , , , | Working | September 1, 2017

I’m the customer in this story. I frequently stopped at a popular fast food place very early in the morning for coffee on my way to work. I guess this was about the time that the night shift was ending/shift change. Every single morning I paid with bills; no debit at this establishment. The same woman working the drive through window gave me back a ton of small change (dimes, nickels, and pennies) EVERY SINGLE TIME, and refused to give me larger change when I asked.

At one point, I decided to go into the restaurant and ask why this was happening every morning, and I saw the woman taking her cash tray to the back to count it, and presumably clock out.

I asked the man behind the counter about it, and he kind of rolled his eyes and said, “Yeah, sorry about that. She likes to get rid of all her change so that it’s faster for her to get out of here at the end of her shift. I can trade that change for you if you like. You’re not the only person I’ve had to do this for.” I told him not to worry about it, and left.

I waited until the end of the week (right before a long weekend), and I decided to go through the drive through again, this time treating my coworkers to coffee and donuts, as well as purchasing a $50 gift card, for a total around $70. As it was so early in the morning, there were never customers in line behind me.

When I pulled up to the cash window, there was the woman who always gave me the small change. She told me the total and I handed her a large plastic bag of small change ($80). She looked pissed and said that she didn’t have to accept it. The manager heard her yelling and came over. He told me that they had a policy against accepting so much change.

I explained the situation to him, he turned around, and I could hear him talking with another employee. I heard the employee tell him she was sick of people coming in and asking to have their change traded, and that it happened all the time.

The manager asked me to pull ahead to the designated waiting spot while she counted my change out. I could see how furious she was, but she wouldn’t make eye contact.

Suffice it to say, she never gave me $18 worth of small change again.

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