Just Wait Until Congress Hears About This
Me: “Yes, how can I help you today?”
Customer: “Well I need one of those things that go in back of my phone. What’s it called?”
Me: “I’m not sure what it is, ma’am.”
Customer: “Oh yeah, I remember what it is. A stem cell…”
Me: “A what?!”
Customer: “You know, a stem cell so I can make calls… the little card thing…”
(She was thinking of a SIM card; I died laughing when she left!)
Question of the Week
Have you ever served a bad customer who got what they deserved?
