Just Type In ‘Born Yesterday’
(Whenever we access a customer’s account, they need to give us their pin number.)
Me: “All right, now, what’s your eight-digit pin number?”
Customer: “I don’t know… Oh! It’s my birthday!”
Me: *looking at them expectantly*
Customer: *looking at me expectantly*
Me: “aaannndddd what would that be?”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.