Just The Tip Of The Great Resignation

I have worked for a few counter service cafes. The one I am currently at has a strange payment screen. The tip has to be chosen first, and then the card can be tapped, swiped, or inserted. Everywhere else I’ve worked has the card first and then you tip, so I understand people’s confusion and am happy to explain.

This lady was just rude, though.

Customer: “It’s not working. Does the tap work?”

Me: “Yeah, it’s just backward; you have to choose the tip first and then it’ll let you tap.”

Customer: *Mumbling loud enough for me to hear* “No tip, since no one wants to work anymore.”

If I could have, I would have said, “You’re right; I don’t,” and canceled her order. I know tips are not guaranteed, but at least keep your rude thoughts to yourself!