Just The Fax, Please
Client: “What do I put where it says “Client Name” and “Address”? Is that my information?”
Me: “Yes, ma’am.”
Client: “Okay, and where it says “Fax/Email/Overnight”, what’s that?”
Me: “That is how you would like us to send your documents.”
Client: “But what do I mark if I want you to fax them?”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.