Just Smile And Back Away Slowly

I work as the online shopper for a major retail chain. We offer curbside pick-up. I bring out a woman’s order for her.

Me: “Hello, [Customer], I have your order ready right here! Wou—”

Customer: “Today is the anniversary of when my father died at the hands of his mistress.”

I am dumbfounded, my brain short circuits, and I have to let the ghost of customer service take control.

Me: “Would you like it in the trunk or the backseat?”

Customer: “Oh! The backseat. She put his body in the trunk.”