Just Point And Spook
Customer: *hands me a photo* “Hello there. Can you help me scan and make duplicates of a photo?”
Me: “Sure thing! We just use this scanner here—”
(At that moment, I look at photo and notice a white camera strap taking up half the photo. I can see the camera’s brand name on the strap, blurred but readable.)
Me: “Uh, excuse me? Are you sure you want to scan this photo? It seems the camera strap got caught in the lens.”
Customer: “Really? I didn’t notice that. Where is it?”
Me: “Right here, ma’am.” *points at the camera strap*
Customer: “HOW DARE YOU! That’s the spirit of my grandfather! How can you even claim it is a camera strap!?! You are just a terrible employee!” *storms off*
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
