Just In The St. Nick Of Time
(It’s five minutes before closing Christmas Eve, and I’m handling the register. A man and woman walk up with a just few bottles of soda, so I wave them in and turn my lane’s light off.)
Me: “Good evening!”
Woman: *to the man* “Get the cart.”
Man: *wanders off*
Me: “So, ready for the holidays, I take it?”
(I finish scanning a two-liter bottle of soda and start to scan the second one; this shouldn’t take much time at all. The woman interrupts me.)
Woman: “There’s more.”
(I am confused, but then see the man return with a large cart used for stocking the shelves. It’s stacked completely full with RACKS of the soda product.)
Man: *points to the giant pile of sodas* “That’s eighty bottles in one, fifty-eight in the other…”
Me: “Okay, then. This might take another minute or two…”
(Note that the store closes at 6 pm. I’m a minor, so I can’t be late clocking out. I therefore scan as quickly as possible and ring up her total.)
Me: “All right, there we are! Your total is [nearly $200].”
(It’s now a minute before closing. I think I’m in the clear, when…)
Woman: “Here’s $100, but let me pay the rest with these!” *hands me stacks of $5 bills*
(I am completely stunned now. Fingers flying, I count out the huge bill, finally finishing right at 6 pm on the dot.)
Me: “Okay… you’re good to go! Hope you have a great holiday!”
Woman: *says absolutely nothing in return and leaves with their huge cartful of sodas*
(Thankfully I got out of there right on time!)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.