Just Floating That Idea Out There
(I work for a company in California that rents out houseboats for vacations. Someone calls in.)
Me: “Thank you for calling [Company]. This is [My Name]; how may I help you?”
Caller: “Yeah, I was just wondering when my power was going to be back on.”
(I assume the customer means the generator on his houseboat stopped functioning.)
Me: *confused* “What lake are you at?”
Caller: “What lake? I’m at my house in Virginia.”
Me: “Well, this is a houseboat rental company in California.”
Caller: “Yeah, I know.”
Me: “How would we know when your power is coming back on?”
Caller: “I don’t know.”
Question of the Week
Tell us about the most outrageous request a customer has ever made!