Just Drove Down From Duncan And He’s Way More Polite
I work at a convenience store connected to a gas station along the I-10 that gets a lot of traffic heading to and from the Mexican border. Our manager is rarely around so gives us freedom to handle problem customers how we want, including enforcing a zero policy against rude and entitled behavior.
A customer is buying some soda and asks me:
Customer: “Do you know Douglas?”
Me: “Sorry, no, who is he?”
Customer: “The place, s***-head! It’s a city!”
Me: “No, I don’t know it. Is it full of rude mother-f*****s like you?”
Customer: “Does your manager know you talk to your customers like that?”
Me: “My manager is fifty miles away and only comes in twice a week. His next day in is Wednesday if you’d like to wait.”
Customer: *Storming out.* “F****** s***-head.”
Me: “Have fun finding the lost city of rude mother-f*****s!”
Question of the Week
Have you ever served a bad customer who got what they deserved?