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I’ve Got A Couple Of Beeping Words I’d Like To Say To You

, , , , , | Right | May 16, 2018

(The customer is trying to pay using PayPass, which means you just tap your credit card to the reader. The machine beeps twice, which means the transaction hasn’t gone through.)

Customer: “It beeped twice; does that mean I was charged twice?”

Me: “No, it means it didn’t go through at all. Try holding the card a bit longer; it will only beep once.”

(The customer taps and takes her card away too fast, and the machine beeps twice.)

Me: “Just hold it there for a second while the machine reads the card, then it will beep once.”

Customer: *taps too fast, machine beeps twice* “It beeped twice! It’s charging me every time it beeps!”

Me: “No, only one long beep means the transaction has been accepted.”

Customer: *holds card to the reader until one beep sounds*

Me: “Would you like your receipt?”

Customer: “Yes! I want to make sure you didn’t charge me six times!”

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