I’ve Always Been A Morning Person, A Morning Girrrrrrl, HOORAY!
I tell every boss I’ve ever had that I am not a morning person. No one ever believes me as I seem upbeat and chipper in the mornings, usually due to tons of caffeine and my “work persona.” There’s also a huge disconnect with my brain in the morning because I sleep like I’m dead. I usually don’t answer my phone in the morning cause I don’t hear it
I somehow answer the phone when it rings early one morning on my day off.
Me: “’Ello?”
Receptionist: “Hey, [My Name], I know it’s your day off, but you have a client in here to talk to you.”
Me: “What?”
Receptionist: “You have a client in here. Do you want to come in?”
Me: “I don’t… Why?”
Receptionist: “Oh, hang on. Here’s your boss. He needs to talk to you.”
Me: “Uhh…”
Boss: “Hey, [My Name], I know it’s early and your day off, but one of your clients showed up. Would you be able to come in and help them out? If not, I can flip it to one of the other client advisors.”
Me: “Wait, who is this?”
I start to actually wake up.
Boss: “This is [Boss]. Do you want to come in?”
Me: “Why would I come in?”
Boss: “Because your client is here?”
Me: “Oh… Yeah, no, I just woke up.”
Boss: “I can tell. I’ll get someone to help them.”
Me: “Awesome, bye.”
I remembered literally the very last part of this conversation and ended up calling my boss after I actually woke up. He was laughing so hard at how I was and how I couldn’t remember anything that had happened. It was used as an illustration that I needed to have coffee or an adequate amount of time before having a conversation.
Question of the Week
Have you ever met a customer who thought the world revolved around them?