It’s Time For Them To Back Off
(I’m part of a falconry display at a fair, holding a Yellow-Billed Kite for people to look at and hold. A woman comes over to see.)
Woman: “Ooh, he’s lovely what is he?”
Me: “He’s a Yellow-Billed kite called Asbo.”
Woman: “Is it okay to pet him?”
Me: “Yes, but only on his chest, please.”
(I demonstrate where to stroke him but the woman immediately starts to stroke his back and his wings. A friend of mine comes over.)
Me: “Please don’t stroke his back; birds spend a lot of time waterproofing their feathers, and our oily hands strip that off.”
Woman: *continues to stroke his back* “Ooh, he’s so soft.”
Me & Friend: “Please stop that now.”
Woman: *still stroking his back* “Why?”
Me: “You’re taking his waterproof layer off his feathers; he needs it.”
Woman: “Oh.”
(She was still stroking his back, so I had to physically remove her hand from the bird, to which she walked off in a strop.)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.