It’s Time For A Change

, , , , , | Working | March 15, 2018

(I am the customer in this story, calling the phone company to get my “new” phone number changed.)

Me: “I moved not too long ago and had this number assigned to me, but I need to change it. Whoever had this number before me must have been very popular, because I am getting multiple calls per day for them.”

Representative: “Okay. We can do that for you, but there will be a $50 fee to have your number changed.”

Me: “Um, okay, I’m not requesting this just for the fun of it, or because I don’t like my number or what the numbers add up to, or something crazy like that. Like I said, I am getting multiple calls every day for this person, and I need it changed, please.”

Representative: “I understand, but there is a charge associated with changing the number, and it is $50.”

Me: “Again, I am not doing this just for s***s and giggles. Why should I have to pay $50 because you guys stuck me with a phone number that obviously has not been out of circulation long enough for all these people to know they no longer have a valid number? Having to answer someone else’s phone calls multiple times a day is not fun, especially when the person who had this number spoke a different language. I don’t even know if the people who are calling understand what I am saying because most of them don’t understand English!”

Phone Representative: “I am sorry, but the only way we can waive the charges is if the calls were threatening or harassing.”

Me: “Trust me: the calls will get threatening and harassing if you don’t waive your stupid fee and change my number for free!

Phone Representative: “Umm… Okay… We will change your number, free of charge, for you.”

Me:Thank you!”

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