It’s The Most Busiest Time Of The Year
It’s a couple of days before Christmas and, as expected, it’s busy. I’m working the self-checkout area and often have to deal with customers who will completely disregard the line that has formed and check out. The line is fifteen-plus customers deep.
I notice a customer cutting in line to use a register.
Me: “Excuse me, sir, but the line for this register starts back there.”
I point to the long line of patient patrons.
Customer: “YOU CAN KISS MY A**!”
Me: *Taken aback* ” Excuse me?”
Customer: “I’m not waiting in that long line!”
Me: “Then you’re not using this machine.”
I go to my station where I have access to all the machines and get ready to shut down this guy’s register if he tries to use it. I’m looking at him and he’s looking at me. Finally, he gives up and walks furiously toward me.
Customer: “Fine. Then you can put it back on the shelf, a**hole!” *Storms out*
Question of the Week
Have you ever served a bad customer who got what they deserved?