It’s Soda Water Under The Bridge
(I’m a waitress at a Thai restaurant at the beginning of summer. Recently we’ve had a lot of customers due to the cruise ships visiting and we’ve run out of a couple of drinks. I’m waiting on a table of three who’re staying at a very expensive hotel.)
Me: “Hi there, are you ready to order?”
Customer #1: “Just drinks at the moment. Could I get a soda water?”
Me: “Sorry, sir, but we’re out of soda water today. But we do have tonic water.”
Customer #1: “Well, I’ll just go buy one somewhere else.”
Me: “Okay, but I’ll have to go check with the manager and see if that’s allowed; otherwise you may have to pay a corkage fee, which is usually around $5.”
Customer #1: “That’s ridiculous. It’s not my problem you don’t have what I want.”
(I quickly take the other two’s orders and when I come back out with their drinks, a complimentary jug of water, and an extra glass, I find out the man has left to go buy the soda water.)
Customer #2: “I’m sorry about the other guy. I’m afraid there’s not much you can do when they’re brought up like that.”
Question of the Week
Have you ever met a customer who thought the world revolved around them?