It’s SO Satisfying To Call Their Bluff
A customer comes to my checkout with an expired coupon.
Me: “I’m sorry, but I can’t take this coupon. It’s expired.”
He shoves it out at me.
Customer: “You’re going to take this coupon, and I’m not gonna take any more of your crap!”
Me: “You’re right, sir. You aren’t gonna take any more of my crap.”
I then hit the void button after I have everything of his rung up.
Me: “You can go to another cashier. I’m no longer helping you.”
He went to another cashier, and that cashier told him the same thing: that the coupon could not be used. He ended up buying his stuff without using the coupon and walked out of the store. I heard he was still fuming.
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
