It’s Rude To Feud

, , , | Right | September 18, 2017

(A customer comes up to the counter with two young children.)

Me: “Hi there. What can I get for you today?”

Customer: “Two tickets to [Popular Movie] and two small freezes.”

Me: “I’m sorry, but our machine isn’t working today. Would you like to substitute for a soft drink?”

Customer: *to his children, his tone suddenly shifting from polite to rude* “Throw things at her until the machine is fixed.”

Manager: *comes over to stand beside me, towering over both me and the customer, clearly having overheard what he said* “Hello, sir. Is there an issue over here?”

Customer: *clearly rattled* “Nope. None at all. I’ll take two small [sodas], ma’am.”

(I considered myself very lucky to have such a great manager, who looked out for us instead of bending over backwards for unreasonable people just to keep himself golden in the eyes of corporate.)

1 Thumbs
874