It’s Probably Not Flushable Anymore
Me: “Hello, how can I help?”
Customer: “Hi, I need to know something very important, very quickly.”
Me: “I’d be happy to help. What’s the problem?”
Customer: “Is your toilet paper… is it flushable? Like, can I flush it down the toilet?”
Me: “I’m pretty sure if it’s toilet paper it’s flushable, yes.”
Customer: “Well [Brand] says it’s flushable but your brand doesn’t say that anywhere on it.”
Me: “I think it’s assumed that toilet roll is flushable. What’s the alternative?”
Customer: “Well, okay. Since I wasn’t sure, I’ve just been letting it sit in the bowl…”
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Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.