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It’s Okay, Students Don’t Read Newspapers, Anyway

, , , , | Learning | July 8, 2019

(I work through graduate school at an on-campus coffee shop. Recently, the student-run newspaper did a story on me because I won a national customer service award through the company that runs on-campus dining at our school and hundreds of other campuses nationwide.)

Regular: “Oh! I saw you were in the student newspaper this week!”

Me: “Yeah? Is that out already?”

Regular: “I’ll show you!”

(She holds up a copy of the newspaper, which is delivered folded in half; above the fold, the biggest headline is, “[Neighborhood near campus] Rapist Still At Large.”)

Me: “Um, I don’t think that one’s about me.”

Regular: *noticing that the bottom half is facing her* “Oh! Sorry!”

(She flipped it over, and below the fold was the story about my customer service award and my picture!)

Question of the Week

Have you ever served a bad customer who got what they deserved?

I have a story to share!