It’s Not Unheard Of, But Most People Only Have The One

I used to have my mobile phone set up through Australia’s largest telecommunications company. When I would receive my bill, I also received a printout of all the phone numbers I supposedly called during the month. I never looked at it… until this one time.

I called the company. The representative did their spiel, clarified my information, etc., and asked how they could help. 

Me: “There’s a mistake on my bill. There are phone calls I didn’t make.” 

Representative: “I can assure you that our records are never wrong.”

Me: “Well, this time, they are.”

Representative: “Okay, ma’am, please tell me which date, time, and number.” 

I do so.

Representative: “Do you not recognise the number, ma’am? You’ve called that number in previous months.”

Me: “Yes, I do recognise it, but I didn’t call it this month.”

Representative: “Perhaps someone else used your phone to call them?”

Me: “No, no one would take my phone without my permission anyway, but they wouldn’t have called that number. It was my fiancé’s number when he was overseas, but he’s been back here in the country for two months.”

Representative: “Maybe it was a different fiancé.”

Me: “Um, what?”

The line goes silent, except I can hear the cogs turning. 

Representative: “I’ll get that fixed for you.”