It’s Not Personal ‘Til It’s Personal
(My coworker and I are standing in my department talking. An older lady comes up to my coworker.)
Customer: “Where can I find pants?”
Coworker: “I’m not sure, as I’m just a cashier. However, my coworker works in this department, so she can help you.” *motions to me*
Customer: “So you don’t know?”
Coworker: “No, I only work on cash.”
Customer: “So, there’s no one that can help me?”
Coworker: “This girl can help you.” *motions to me again* “She’s worked in this department a long time.”
Customer: “I want you to help me!”
Coworker: “Like I said, I work on cash. She works in this department, so she can help you.”
Customer: “I don’t want HER to help me.”
Coworker: “Well, she’s the only one working in this department today.”
Customer: “I guess no one can help me, then!” *storms off*
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.