It’s Not Just The Bread That’s Thick
Customer: “How thick do you slice my bread?”
Me: “It depends how thick you’d like it. We have both a thin and thick slicer.” *gestures to show each thickness*
Customer: “Are you sure that’s as thick as you slice the bread? Show me a thick slice. Maybe you got it wrong.”
Me: “Okay, one moment.” *gets a thick slice of bread*
Customer: “That’s it? THAT’S your thick slice? You didn’t grab the thin by mistake?”
Me: “No, sir, I made sure to get a thick slice. I don’t have to slice it if you’d rather do it yourself.”
Customer: “No! I shouldn’t have to slice it myself to make it filling! You should change your bread. I’m used to good, thick European bread. You shouldn’t even be called a bakery, you don’t make real bread!”
Me: “Sorry, I don’t actually make the bread. I just sell it.”
Customer: “Oh, and I suppose you didn’t name the company either?”
Me: “No, I didn’t.”
Customer: “DON’T GET SMART WITH ME!”
Question of the Week
Have you ever served a bad customer who got what they deserved?