It’s Not Her Calling

(I am working when my phone rings. I pick it up on the second ring.)

Me: “[Call center]. Mary speaking.”

Caller: “Why did you call me?”

Me: “…pardon, ma’am?”

Caller: “WHY. DID. YOU. CALL. ME?”

Me: “Ma’am, I just answered the phone. You called me. Can I—”

Caller: “No, I didn’t! I just picked up my phone and you were talking!”

Me: “My phone rung and I answered it, ma’am. Is there anything that I can help you with?”

Caller: “No! I don’t know you! Who are you?!”

Me: “This is Mary from [call center].”

Caller: “No! No! I don’t know any Mary and I don’t know any [call center]. Why did you call me?”

Me: “I’m sorry, ma’am, but I did not call you. Were you intending to call someone else?”

Caller: “I didn’t call anyone! You called me! I’m done with you!” *click*